Shipping Policy

At Arela, we take great pride in crafting each abaya with care and attention to detail, and we want your experience with us to be just as special. Please allow 2 to 3 weeks for the preparation of your order, as each piece is made and finished with love to ensure the highest quality. Once your abaya is ready, delivery typically takes 2 to 3 days.

Disclaimer: During busy periods or special times of the year, such as Ramadan or Eid, preparation times may be slightly longer due to a high volume of orders. We truly appreciate your patience and understanding during these moments.

Your satisfaction means the world to us, and we’re always here if you have any questions about your order.

Return & Exchange Policy

At Arela, every abaya is thoughtfully made to order, just for you. Because of the care and customization that goes into each piece, we’re unfortunately not able to accept returns or exchanges once an order has been placed.

We encourage you to take a moment to review your order details carefully before completing your purchase.

If you’re unsure about anything or need a little guidance, our friendly team is always here to help, don’t hesitate to reach out!